Help center
Step-by-step guides for everything you can do on Pakuj.se.
Agency
How to create an agency
Step-by-step guide to registering your travel agency on Pakuj.se and automatically setting up your main office.
How to add an office
Add additional offices to your Pakuj.se agency directly from the agency details page, without leaving the screen.
How to add an employee
A step-by-step walkthrough for creating an employee account on Pakuj.se and assigning them to an agency and office.
Contracts
How to create a contract
Step-by-step guide to creating a travel contract on Pakuj.se — select accommodation, transport and insurance, add passengers, and generate an invoice automatically.
AI Offer Proposal
Describe a customer's travel request in plain language and let the AI instantly pre-select the best matching accommodation, transport, and insurance offers in the contract form.
AI Contract Assistant
Chat with an AI assistant while filling in the contract form. The assistant searches your offer catalog, answers questions, and pre-fills form fields based on your conversation.
Getting Started
Offers
How to create an offer
Guide to creating offers on Pakuj.se for all three groups — Accommodation, Transport and Insurance. The form adapts to the group you pick.
Rooms, seats and policies (offer units)
How to add and manage offer units on Pakuj.se — rooms for accommodation, seats for transport and policies for insurance.
Offer prices
How to set and update prices for offer units on Pakuj.se across all three groups — Accommodation, Transport and Insurance.
How to import offers from Excel
Upload an Excel spreadsheet and let the AI map columns to offer fields. Chat with the AI to refine the import, then approve or reject in one click.
Availability Calendar
How to use the Availability Calendar in Pakuj.se — view free and booked periods for all units in a city, understand band colors, use filters, and create contracts by dragging.
AI Offer Search
Search your offer catalog using plain language instead of exact names. Type what the customer is looking for and get a ranked list of matching offers with explanations.